Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

To apply to this job please click the button

Full Job Description

Join Our Team as a Customer Service Evening Representative!

Are you looking for a rewarding job that fits into your evening schedule? We have the perfect opportunity for you! Our company is seeking dedicated individuals for customer service evening jobs that provide flexible hours, competitive pay, and the chance to develop your career.

About Us

We are a leading company in the [industry name] sector, committed to providing outstanding products and services to our customers. Our mission is to ensure customer satisfaction, and we believe that starts with a strong, knowledgeable, and caring customer service team. Join us as we continue to grow and innovate!

Position Overview

As a Customer Service Evening Representative, you will be the frontline support for our customers. Your primary responsibilities will include:

• Responding to customer inquiries via phone, email, and chat.
• Providing accurate product information and resolving customer issues efficiently.
• Handling order processing and returns with attention to detail.
• Documenting customer interactions using our CRM software.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Key Responsibilities

• Resolve customer complaints and ensure customer satisfaction.
• Identify and escalate priority issues to the appropriate teams.
• Keep abreast of product updates and changes.
• Collaborate with teammates to improve customer service processes.
• Participate in training sessions to enhance your skills and knowledge.

Why Work With Us?

We understand that our employees are our greatest asset, and we strive to create a positive work environment. Here are just a few reasons to consider joining our team:

• Flexible Hours: Evening shifts allow you to balance work and personal commitments.
• Competitive Pay: Our compensation package is designed to attract top talent.
• Growth Opportunities: We believe in promoting from within and helping our employees advance their careers.
• Comprehensive Training: We offer robust training programs to set you up for success from day one.
• Supportive Environment: Our team is dedicated to supporting each other and fostering a collaborative atmosphere.

Qualifications

While we are looking for a variety of experiences, here are some basic qualifications we hope you’ll have:

• High school diploma or equivalent; additional education is a plus.
• Prior customer service experience is preferred but not required.
• Strong communication skills, both verbal and written.
• Ability to handle challenging situations with a calm and professional demeanor.
• Basic computer skills and the ability to navigate various software applications.

Shift Details

These evening jobs typically run from 5:00 PM to 11:00 PM, but specific shifts may vary based on business needs. Weekend availability is a plus!

How to Apply

If you are ready to take the next step in your career and join a progressive company that values its employees, we would love to hear from you!

Please fill out an application today on this page. We can’t wait to meet you and see how you can contribute to our dynamic team.

Conclusion

Join us in delivering exceptional customer service and making a positive impact on our customers’ experiences. If you’re energetic, driven, and looking for a flexible evening work opportunity, apply for the customer service evening jobs we have available today!